IKI today
We have come a long way from the opening of our first shops in the centre of Vilnius to the present IKI retail chain comprising more than 260 supermarkets in Lithuania and Latvia by consistently following the same signposts: the highest quality, impeccable service, and customer satisfaction. Seeking to serve our customers in the best possible way, we constantly invest into the state-of-the-art technologies, service systems, quality and exclusivity of goods, employee skills and enhancement of their professional qualifications, development, and innovation.
We were and still are the first in a number of fields. Here are a few examples: we were the first in Lithuania to implement the modern quick-service cash register system; we were the first to develop the line of exclusive goods IKI Gurmanai; we were the first in Lithuania to start the loyalty programme by offering customers IKI Premija cards.
Based on all those facts, today we can talk about IKI as one of the ten largest companies in the Baltic countries, with almost 7,500 employees, managing three retail chains: IKI, IKIUKAS, and CENTO, which reached a turnover of 2.04 billion Litas in 2009.
IKI supermarkets
IKI supermarkets are indeed exceptional. Here, you can find anything you need and choose from an abundant, high-quality and especially fresh product selection that is available only in IKI supermarkets. The cosy environment of trading halls is special and creates a pleasant atmosphere. In IKI supermarkets, everything is provided for the convenience of customers: they are situated close to apartment buildings, have an easy access and a thoroughly planned layout of goods, their staff and modern cash registers guarantee a fast, professional, and pleasant service.
In IKI supermarkets, customers can not only purchase various foodstuffs and household goods but also use different services offered for their convenience: to send letters, to buy tickets to various events, to make copies, to get money for glass tare, and to receive invoices. In most IKI supermarkets, a large number of various other companies operate and provide their services, namely, banks, insurance companies, mobile operators, photo-laboratories, pharmacies, flower shops, ticket sales offices, and catering companies.
IKIUKAS stores
The retail chain of stores with a playful name IKIUKAS is like a little brother of IKI. Those stores are smaller than IKI supermarkets and are situated in such locations that are especially convenient for residents of city centres, neighbourhoods, or residential areas.
Customers of IKIUKAS stores know that they will always be able to find fresh food products and all the necessary housewares as well as make their purchases fast and conveniently. Taking into consideration customer needs, IKIUKAS stores offer a wide selection of fast food, which is very useful for those customers who want to save their time and have a fast snack during a lunch break or any other time. There are quick service cash registers in IKIUKAS stores as well.